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General

Building a Form

Online Payments

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Answers:

Do I need to learn web programming (HTML) in order to build a registration form?
No.  EasyREG provides a unique registration form building tool called "Build a Form".  You need to know no HTML or web programming skills to use the tool.  The only thing that you need is a list of all the facts that you need to collect for each of your registration events.  You can build a form in under 10 minutes!.

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Can a registrant make online payments with their registration?
Yes.  EasyREG has partnered with Paypal to provide you with a cost effective way of accepting credit card payments.  For more information on setting up a Paypal account for your organization, visit the Paypal site today.

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What does it mean when on submission I get an error message that I am using a reserved word?
EasyREG has some reserved words that you cannot use in your forms as a named/value pair because we use them for other purposes.  Simply rename the form field name to another name and your form will work fine.  The reserved words are:

  • EVENT (a hidden field)

  • REG_ID

  • SUBMITTED_DATE

  • STATUS

  • STATUSDATE

  • FIRSTNAME (already in your form by default)

  • LASTNAME (already in your form by default)

  • EMAIL (already in your form by default)

  • HOMEPHONE (already in your form by default)

  • NOTES

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What does online credit card processing cost?
All online credit card processing will be done through the Paypal service.  Paypal is used today by millions of people as a safe, secure method of buying items.  Paypal is owned by eBay.  For more information on Paypal fees, click here.

 

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I don't have a web site ... can I still setup online registration for an event?
Yes you can.  When you sign up with EasyREG we give you a tool to build your own forms.  The forms will reside on our site and you can simply  send out emails inviting people to click on a link to register for your event.

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Can I export my data into any database?
EasyREG creates a tab delimited file with each entry taking up one line and each value being separated by a tab.  Although each database tool differs, in general you can import this file into any database that you like.

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Will the broadcast tool send duplicate emails if the email appears more then once in the list of addresses that I wish to send to?
The broadcast tool has two modes of operation, sending to multiple events and sending to multiple states (Pending, Approved, Paid, Held) within a single event.  If you are broadcasting to multiple events there is no duplication of email messages.  If you are sending to a single event (i.e.: all the approved people who have not yet paid), then yes, if a person registered more then once (same email address for 2 children in one family) they would receive more then one email.

 

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Can you change the fonts in the email that you send out (bold, italics, underlining)?
No.  The broadcast tool sends straight text messages.  You can insert hyperlinks into the messages by placing the full address (i.e.: http://youraddresshere) into the broadcast message box.

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When my registrants try to pay via Paypal they get a "This site contains secure and insecure data ..." message.  Can I turn this off?
Yes you can.  This message usually pops up if you have customized your payment pages within Paypal using links for colors, backgrounds, or images that do not reside on the Paypal site.  Go into Paypal and click on Profile -> Custom Payment Pages (under Selling Preferences column).  Choose Paypal as your Primary payment page and these pop up warning boxes should go away.

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My event has more then one possible registration fee ... can EasyREG handle this?
Yes.  To see how EasyREG allows you to handle multiple choices for a registration fee (i.e.: Adult Fee is $65 and Child Fee is $35), click here and view our online tutorial.

 

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Can I reuse an old form that I created for another EasyREG event and if so what do I need to do to get it to work with my new event?
Absolutely!  In fact this is a very easy way to create new forms for new events. First modify the form to get all the correct form fields that you would like to use for this new event.  Now view the form's HTML code and where it says:

 

<input type=hidden name=event value="your event #">

 

simply place in the new event's # for this event and your are ready to go!  To find the event # click on the Edit Settings link off of your main page and you fill find the Event ID listed in green near the top of the box. 

 

As always be sure to test out your form.

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How do I delete a registration?
Deleting a registration is a two step process.  First change the state of the event from whatever it currently is (Pending, Approved, or Paid) into the Held state.  Once in the Held state you will see the option to delete the registration.  Remember, once deleted a registration cannot be brought back ... all data is deleted completely.

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